Intake, not messages
The Call Answering Service for Lawyers That Does Real Intake
A message that says call back John about an accident is not intake. Our AI runs your intake script on the first call, screens the case, and books the consultation.
What happens when your phone rings
1. Answered on the first ring
No hold music. No voicemail. The AI greets callers with your firm name, any hour of any day.
2. Your intake script, word for word
Date of incident, injuries, insurance, prior counsel. Whatever you ask, it asks, and it records every answer.
3. Screened and booked
Qualified callers land on your consultation calendar. You get the recording, the transcript, and a summary before you ever say hello.
Why speed wins cases
People who need a lawyer call one firm at a time, and most hire the first firm that treats them well. If their first contact with you is voicemail, your intake starts with an apology. If it is a calm, instant conversation that ends with a booked consultation, the case is usually yours. See also: 24/7 answering for law firms, the best answering services for lawyers compared, and our main answering service for lawyers page.
Call answering questions from law firms
How does a call answering service for lawyers handle intake?
Ours runs your exact intake script. The AI asks your questions in order, records every answer, screens against conflict rules you define, and books qualified callers into a consultation slot. You get the full transcript and a clean intake summary.
What happens to unqualified callers?
You decide. The AI can politely decline, refer them to your referral list, or take a message for review. Nothing gets booked that does not pass your screening questions.
Can it answer during business hours too, or just after hours?
Both. Many firms start with overflow and after-hours, then move to full coverage once they see the intake quality. You keep your number either way.
Are the calls confidential?
Calls are encrypted in transit and at rest, and only your logins see transcripts. We will sign an NDA if your firm requires one.
Run your intake 24/7
Founding firms get hands-on setup and locked-in pricing.